TECO strives to deliver reliable, consistent services to our Texas Medical Center customers.  Reliable service begins with balanced personnel experience across plant operations. Through strategic staffing and disciplined procedures, TECO builds redundancy across shifts and provides teams with the expertise they need to act with confidence.

The foundation of this balance starts with the team structure. The goal is to unite operators with varying experience levels to create a knowledge-sharing environment. By pairing experienced operators with developing team members on every shift, performance remains consistent across the board. This enables TECO to maintain continuous operational performance regardless of current load and projections at the time.

TECO establishes consistent daily performance by utilizing a consistent operating discipline that integrates a reliability and efficiency-based approach. During each shift, the team continually evaluates plant functions through equipment checks and clear communication to ensure the next shift is prepared with critical information.

Optimization is an ongoing process rather than a standalone initiative. Teams review performance after each shift, refine procedures, and reinforce training so small gains become routine daily practice. TECO is committed to evolving our operational standards over time to implement best practices and meet the growing needs of our TMC customers.